Privacy Policy — Arkal
Effective date: November 9, 2026
1. Who we are
Arkal (the "App") is published by AB Design, a micro-enterprise (sole proprietorship) of Aurélien Blareau, registered under SIREN number 853 481 083, whose registered office is located at Avenue de la Jonque, Les Ayguades, 11430 Gruissan, France ("we", "us").
AB Design is the data controller for the personal data processed through the App.
Publication director: Aurélien Blareau
Contact: hello@arkalapp.com
Website: https://arkalapp.com
2. No account required
You do not need to create an account to use Arkal. We do not ask for your name, email address or phone number. Your data is linked to an anonymous identifier generated by the App on your device.
3. Data we collect
Information you give us during onboarding and in the App
- Your goals (for example: sleep, focus, relaxation)
- Your age range and gender (optional; you can skip these questions)
- How you discovered Arkal (optional)
- Your preferred sound ambiences
- Your language
Usage data
- Listening history, listening time and statistics
- Your streak
- Your favorites and playlists
Subscription and referral data
- Subscription status, plan, trial and renewal dates (we never receive your payment card details, which are handled by Apple or Google)
- Your referral code, the codes you have used and your referral rewards
Technical data
- Anonymous App identifier, device model, operating system and App version
- Crash and error reports
- Push notification token (only if you allow notifications)
- Advertising identifier (IDFA on iOS, Advertising ID on Android), only if you allow tracking
We do not collect your precise location, your contacts or the content of your device.
4. Why we use your data and on what legal basis
| Purpose | Data | Legal basis |
|---|---|---|
| Provide the App and personalize your sounds and recommendations | Onboarding answers, usage data, language | Performance of our contract with you |
| Manage your subscription and free trial | Subscription data, anonymous identifier | Performance of the contract; legal obligations |
| Run the referral program | Referral data, subscription status | Performance of the contract |
| Send reminders (for example to keep your streak) and news about new sounds | Push notification token | Your consent (you can withdraw it at any time in your device settings) |
| Understand how the App is used and improve it | Usage data, technical data | Your consent |
| Detect and fix bugs and crashes | Technical data, crash reports | Our legitimate interest in providing a reliable App |
| Measure the performance of our advertising campaigns on TikTok and Meta (Facebook, Instagram) | Advertising identifier, installation and subscription events | Your consent |
| Understand how users discover Arkal | Acquisition answer | Our legitimate interest |
Arkal is a wellbeing app, not a medical service. Your goals are used only to personalize your experience; we do not use them to make any medical assessment.
5. Who we share your data with
We never sell your personal data. We share it only with the service providers we need to run the App, who act on our instructions:
| Provider | Purpose |
|---|---|
| Supabase | Hosting and database |
| PostHog | Usage analytics |
| Sentry | Crash and error reporting |
| RevenueCat | Subscription management |
| Expo and OneSignal | Push notifications |
| Apple (App Store) and Google (Google Play) | Payments and subscriptions |
| TikTok and Meta | Advertising campaign measurement (only with your consent) |
Apple, Google, TikTok and Meta also process some data under their own privacy policies.
We may also disclose data if required by law or by a competent authority.
6. International transfers
Some of these providers are located, or may process data, outside the European Union, in particular in the United States. In that case, transfers are covered by appropriate safeguards: the EU-U.S. Data Privacy Framework where the provider is certified, or the European Commission's Standard Contractual Clauses.
7. How long we keep your data
- App data (onboarding answers, usage data, favorites, playlists, streak, referral data): as long as you use the App, then deleted after 24 months of inactivity, or earlier at your request.
- Analytics data: up to 25 months.
- Crash reports: up to 90 days.
- Subscription data: for the duration of your subscription, then for the period required by law (in particular accounting and tax obligations).
- Consent choices: up to 13 months, after which we may ask you again.
Data stored only on your device is deleted when you uninstall the App.
8. Your choices
- Tracking: on iOS, the App asks for your permission before accessing your advertising identifier. On both iOS and Android, you can refuse or withdraw your consent at any time in your device settings.
- Analytics: you can refuse or withdraw your consent to analytics at any time.
- Notifications: you can turn them off at any time in your device settings.
Refusing these does not prevent you from using the App.
9. Your rights
Under the General Data Protection Regulation (GDPR) and French law, you have the right to:
- access your data;
- correct it;
- delete it;
- restrict its processing;
- object to its processing;
- receive it in a portable format;
- withdraw your consent at any time;
- give instructions on what happens to your data after your death.
To exercise these rights, email us at hello@arkalapp.com. Since you do not have an account, we may ask you for information that lets us find your data, such as your App identifier or your subscription receipt. We will answer within one month.
You also have the right to lodge a complaint with the French data protection authority, the CNIL (www.cnil.fr).
10. Children
Arkal is intended for users aged 15 and over. Users under 15 may only use the App with the consent of a parent or legal guardian. If you believe a child under 15 has given us personal data without such consent, please contact us and we will delete it.
11. Security
We take appropriate technical and organizational measures to protect your data, including encrypted data transfers and restricted access to our systems. No system is completely secure, but we do our best to protect your information.
12. Changes to this policy
We may update this policy, for example when we add a feature or a provider. We will publish the new version in the App and on https://arkalapp.com, and inform you in the App of any significant change.
13. Contact
For any question about this policy or your data: hello@arkalapp.com
AB Design — Avenue de la Jonque, Les Ayguades, 11430 Gruissan, France